Company
Caliber Technologies Pvt Ltd
Website
www.caliberindia.com
Eligibility
BTech/BSc/MSc/MCA
Experience 0
- 1 yr
Location
Hyderabad
Job
Role
Trainee Product Support Engineer
JOB
SUMMARY:
Company
Profile :
Caliber
Technologies Pvt. Ltd. is a company formed in Aug 2001 with a focus on
solutions for Pharma and biotech industries. Caliber's core competency lies in
building solutions for Pharma and laboratory activities and solutions for
international quality standards and regulatory norms like GLP, FDA, and GAMP.
We have developed a portfolio of competencies out of this core competency.
Job
Description:
1.
Demonstrate the Caliber products to Customers.
2. Customer relationship and Customer Management
3. On-site build Installations and configurations.
4. Ensure thorough understanding of the customer requirements.
5. Document all User Requirement Specifications (URS)
6. Assist product specialist in Project kickoff and project planning
7. Execution of UAT/SAT (User Acceptance Test/Site Acceptance Test)
8. Execution of Installation Qualification protocol
9. Train the end-users on Caliber Products
10. Installation of production build and Database maintenance plan creation
11. Onsite support and customer call handling
12. Reproduce the reported issues or test case at offshore
13. Patch updation and maintenance
14. Executive any other activity assigned by the supervisor
15. Identify the user expectations and wish list preparation
16. Installation of training, UAT and production builds
17. Execution of Operational Qualification
18. Support to customer on PQ execution
19. Interface Configurations.
2. Customer relationship and Customer Management
3. On-site build Installations and configurations.
4. Ensure thorough understanding of the customer requirements.
5. Document all User Requirement Specifications (URS)
6. Assist product specialist in Project kickoff and project planning
7. Execution of UAT/SAT (User Acceptance Test/Site Acceptance Test)
8. Execution of Installation Qualification protocol
9. Train the end-users on Caliber Products
10. Installation of production build and Database maintenance plan creation
11. Onsite support and customer call handling
12. Reproduce the reported issues or test case at offshore
13. Patch updation and maintenance
14. Executive any other activity assigned by the supervisor
15. Identify the user expectations and wish list preparation
16. Installation of training, UAT and production builds
17. Execution of Operational Qualification
18. Support to customer on PQ execution
19. Interface Configurations.
Skills
Required :
1.
Good Communication and written skills.
2. Patience to listen and understand customer queries.
3. Good Analytical and problem solving skills.
4. Willing to learn and quickly mingle with the team members.
5. Flexible to Travel for Implementation.
6. Basic knowledge on SDLC and Database concepts.
7. Hands-on experience on Pharma projects and preferably with Instrumentation back ground.
2. Patience to listen and understand customer queries.
3. Good Analytical and problem solving skills.
4. Willing to learn and quickly mingle with the team members.
5. Flexible to Travel for Implementation.
6. Basic knowledge on SDLC and Database concepts.
7. Hands-on experience on Pharma projects and preferably with Instrumentation back ground.
Contact
Name : Iffath Sulthana
Contact
Details : careeres@caliberindia.com
Eligible
candidates may send their resumes to careeres@caliberindia.com
And
candidates will get a call from HR directly.
No
direct walk-ins held.
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