CSS Corp Hiring: Technical Support Engineers On Jan 2014 @ Chennai

Company      CSS Corp Private Limited

Website        www.csscorp.com

Eligibility       Any Graduate

Experience    0 - 3 Years

Location        Chennai

Job Role       Technical Support Engineers

JOB SUMMARY:

Company Profile:

CSS Corp is a global information and communications technology company with an impeccable record for designing, developing, deploying and managing end-to-end IT and network services. From application development, testing and optimization through to enterprise-level cloud enablement and round the clock technical support services, CSS Corp provides a truly impressive range of quality services that focus on delivering strategic value and operational efficiency for its customers.

Job Description:

1. Must possess excellent oral and written communication skills in English
2. Flexible to work in 24/7 environment.
3. Excellent Listening & Probing skills
4. Excellent customer orientation and grasp of customer service
5. Exhibit strong interpersonal skills, positive and customer centric approach

Job Responsibilities :

1. Assist customers to troubleshoot by providing a consultative approach to resolve issues.
2. Respond to called-in inquiries from clients regarding their products and related services.
3. Maintain high level adherence and compliance towards policies, process and procedures.
4. Provide exceptional customer service at all times.
5. Ensure all transactions are documented appropriately
6. Strong technical knowledge in networking is mandatory.

Interested candidates may walk in to the below mentioned venue

Venue:

Contact Person : Sumaya - HR
CSS CORP
AMBIT IT PARK
Ambattur industrial estate
Chennai

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