Company
Groupon
Website www.groupon.com
Eligibility Any Degree
Experience
Freshers
Location Chennai
Job
Role Data Associate
JOB
SUMMARY:
Company
Profile :
Groupon (NASDAQ: GRPN) is a global leader in local
commerce, making it easy for people around the world to search and discover
great businesses at unbeatable prices. Groupon is reinventing the traditional
small business world by providing merchants with a suite of products and
services, including customizable deal campaigns, credit card payments
processing capabilities and point-of-sale solutions to help them attract more customers
and run their operations more effectively.
Job
Description:
Under general supervision, performs variety of tasks
such as researching on internet for correct merchant details like name,
address, business, merchant official website and other third party websites and
correcting any errors or discrepancies that are found. Maintaining records of
work received and work performed etc., achieving targets and benchmarks that
are set.
Skills:
a. Good written and verbal communication skills
b. Good working knowledge of MS Office and internet
researching
c. Preferably a domain expert
Ability
to:
a. Multi task in a fast paced environment
b. Operate in the system with the speed and accuracy
necessary to meet departmental standards
c. Handle stressful situations
d. Maintain composure in critical situations and
communicate clearly with both internal and external customers
e. Be quick in decision making
f. Think logical
Demonstrate:
a. Passion for delivering great customer experience
b. Strong inter personal & communication skills
c. Excellent listening skills
d. Excellent Data Accuracy skills
e. Eye for Detail
f. Commitment to meet Deadlines
Characteristics:
a. Consistency in performance
b. Willingness to take initiatives &
responsibilities including 24/7/365 availability, including willingness to work
on weekends, and outside of
the ‘standard’ work day
c. Commitment and completion factor
d. Peer respect – establish and maintain cooperative
working relationships
e. Creative and analytical problem solvers with a
passion for operational excellence
f. Practical ideas
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