Company
Name: GENPACTGenpact
Designation
:
Process Associate & Developer
Experience:
Freshers / Experienced
Qualification:
Any Graduate / Postgraduate / BE / B.Tech / MBA
Location:
Jaipur
Salary
:
As Per Industry
Job
Details:
Answer calls and assess customers’ technical support
needs and handle/route accordingly.Identify and provide input on unique or
recurring customer problems.Sort out technical and some of the basic technical
issues based on FAQs.Update customers about product line and service offerings,
current products and technologies.
Maintain accurate call logging and tracking into Call
support database.Classification of issues and root causes correctly and
accurately.Candidate should be OK with Hyderabad as work location.
Apply
mode: Walkin
Walk-in
Details :
Walk-in
Date: 7th to 9th April 2014,
Time:
10:00 AM
Venue
:
Genpact,
JLN Marg, Malviya Nagar
Jaipur.
