Experience:
0 to 3 yrs
Qualification:
Any Under-Graduates (12th, PUC, Diploma), Graduates (Engg and Non Engg) and
Post Graduates.
Job Designation:
Technical Support Engineer (TSE), Technical Support Representative (TSR), IT
Help Desk, Service Desk Analyst.
Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations
Type of Industry:
BPO / Call Centre / ITES
Salary Package:
AS per Company Standard
Location:
Bangalore
Job Description:
This
is a service desk job requiring good communication skills and working knowledge
of computers and mobile devices.
Core
job functions involve answering customer calls / emails / chats, collect client
information, resolve technical issues and record the interaction during call
management systems.
The
role also involves interactions with clients, delivery managers, immediate
managers and other team members to ensure timely resolution of an issue and a
high level of customer satisfaction.
About company:
Unisys
is a worldwide information technology company. We provide a portfolio of IT
services, software, and technology that solves critical problems for clients.We
specialize in helping clients secure their operations, increase the efficiency
and utilization of their data centers, enhance support to their end users and
constituents, and modernize their enterprise applications. To provide these
services and solutions, we bring together offerings and capabilities in
outsourcing services, systems integration and consulting services,
infrastructure services, maintenance services, and high-end server technology.
Website:
www.unisys.com
Walk-in Dates: 10th January 2015
Time:
10:00 am to 4:00 pm
Interview Venue :
Unisys
Global Services India,
135/1
Residency Road (Opp to Bishop Cottons Boys School)
Bangalore
560025
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