Company Waters Corporation
Website
www.waters.com
Eligibility BE/Diploma
Experience
Freshers
Location New Delhi
Job Role Field Service
Engineer
JOB SUMMARY:
Company Profile :
For over 50 years, Waters Corporation has
developed innovative analytical science solutions to support customer
discoveries, operations, performance, and regulatory compliance. Specifically,
the company designs, manufactures, sells, and services high performance liquid
chromatography, ultra performance liquid chromatography, and mass spectrometry
technology systems and support products primarily in the United States, Europe,
Japan, and Asia. Our innovations enable significant advancements within the
pharmaceutical, life science, biochemical, industrial, food safety,
environmental, academic and government industries. Waters is a publicly traded
corporation (NYSE:WAT) with more than 5,000 employees and is represented in 85
countries around the world.
Job Description:
1. The candidate will be responsible for
planning and executing all service activities on all Waters products including
installation, demonstration, training of operators, emergency repairs, TAP,
Service Contracts etc.
2. Ensure minimum down time for all Wates products.
3. Achieve revenue objectives, co-ordination with the Sales dept, support service and application training to new engineers etc.
4. Achieve highest level of customer satisfaction.
2. Ensure minimum down time for all Wates products.
3. Achieve revenue objectives, co-ordination with the Sales dept, support service and application training to new engineers etc.
4. Achieve highest level of customer satisfaction.
Responsibilities:
1. Deliver high quality Service and support to
customers
2. Perform Installations, PMs, Repairs, upgrades, compliance and training for customers
3. Optimise customer relations
4. Effectively manage own calls, administration and inventory
5. Follow Waters routines with an emphasis on quality
6. High focus on customer success
7. Work effectively cross function and cross border
8. Additional tasks when and where business demands
2. Perform Installations, PMs, Repairs, upgrades, compliance and training for customers
3. Optimise customer relations
4. Effectively manage own calls, administration and inventory
5. Follow Waters routines with an emphasis on quality
6. High focus on customer success
7. Work effectively cross function and cross border
8. Additional tasks when and where business demands
Candidae Profile:
1. B.E in Electronics/Instrumentation or
Diploma in Electronics or Instrumentation
2. A good communicator with a high level of customer focus
3. A methodical approach to problem solving.
4. A keen interest and methodical approach to fault finding and problem solving
2. A good communicator with a high level of customer focus
3. A methodical approach to problem solving.
4. A keen interest and methodical approach to fault finding and problem solving
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